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    CRITICAL ALERT: Don’t restart your Domino servers over the weekend, there is a critical issue which hit all Domino Server versions after a restart

    Detlev Poettgen  December 14 2024 11:15:01 AM
    DON'T RESTART YOUR DOMINO SERVER until a fix is available!


    Please do exactly what this technote say and don't try to fix it. A fix is on it's way.

    https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0118192


    CRITICAL ALERT: Mail not routing after Domino restarts beginning 13 December 24

    Applies to

    All versions of HCL Domino (v9.0.x, v10.0.x, 11.0.x, 12.0x, 14.0.x)

    Issue

    The HCL Domino Development team has identified an issue which will affect *ALL Domino server versions* as of TODAY, December 13, 2024.

    If you restart your server, a router error will occur which results in delivery failures due to a routing loop. Mail rules will also start failing. This is a date/time issue in our code, and we will provide a hotfix as soon as possible.
    Resolution

    To avoid the problem **please do NOT restart your servers.**

    Please do not attempt to fix the issue by changing operating system time into the past.

    If you restarted Domino and are experiencing issues please contact support to open a case.
    We will continue to provide updates on this page.

    Update 14.12.2024 at 22:25: First Fixes are available.


    NOTE:     Fixes will be provided for versions 9 and 10 for customers with support extensions.
     
     
    The following files are now available on MHS.  More to come.
    11.0.1FP9 IF1 W64
    		1101FP9HF11_W64.exe
    12.0.2FP5 IF1 W64 1202FP5HF9_W64.exe
    12.0.2FP5 IF1 Linux64 1202FP5HF8-linux64.tar
    14.0FP2 IF2 W64 140FP2HF29_W64.exe
    14.0FP3 IF1 W64 140FP3HF8_W64.exe
    14.0FP3 IF1 Linux64 140FP3HF9-linux64.tar


    This has been reported to development via SPR BRISDBWRXJ. 
    Symptoms and error/s associated with this issue:
    • Error transferring to ; Maximum hop count exceeded.  Message probably in a routing loop.
    • After the reboot, a new mail.box is created and the existing mail.box/es are bypassed.
       

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