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Lotus Traveler und iOS4 Timeout: Hier automatische Profilinstallation

 7 Juli 2010 13:47:26
Solange Apple noch kein Fix für iOS 4 anbietet, ist dies vermutlich die einfachste Variante ein neues iPhone bzw. iPad mit dem Traveler und dem TimeOut-Patch-Profile zu versorgen.

"If your running the new iPhone operating system iOS4 and your also running IBM Lotus Traveler then you may have heard about a timing issue that can slow down the syncing of eMails to the device and even cause some server issues.

Apple has now created a support document that details the problem and they also provide a patch in the form of a 'Mobile Configuration Profile' that you can install onto your iPhone so that the default timeout is set back to 240 seconds, as it was in iOS3.

For your current Traveler users you can just point them to this support document and get them to install the profile and restart their phones but for new Traveler users heres a little trick that you can use so that you won't have to remember to also install the second profile.

The .mobileconfig file that you download form the Apple website is just an XML file that you can open in any text editor. Download the file you your computer and open it up and you will see an < array > section containing a < dict > section that contains a load of keys and values that define the timeout settings.

Now go to your Traveler server and open the apple.xml file ( it's in the data\traveler\cfg\client folder ) and you'll notice that it is also an XML file that contains an section with a couple of < dict > sections. Now all you have to do it copy the patch's < dict > section, including the < dict > and < / dict >, into the array section of your apple.xml file and save it.

Now when a new user installs Traveler on their device the profile that downloads from the Traveler server will include both the ActiveSync setting and the timeout settings. All the user has to do is restart the iPhone for the timeout settings to take effect.

Hope this helps somebody..."

Torben, vielen Dank für den Tip & meld dich mal.